Աշխատանքի նկարագրություն

DoubleTree by Hilton Hotel Yerevan City Centre is looking for motivated candidates to join Front Office team.

Աշխատանքային պարտականություններ

• Greet visitors, register and assign rooms to guests․
• Provide service referrals to guests․
• Manage guest complaints, requests in a professional manner․
• Accept reservations by telephone or e-mail when the reservation agent is not available․
• Keep records of room availability and guests' accounts․
• Contact housekeeping, maintenance or other relevant staff when guests report an issue.

Անհրաժեշտ հմտություններ

• Higher education (final year students are welcome)․
• Excellent knowledge of Armenian, English and Russian․
• Experience with hotel reservations software, like Opera, will be a plus․
• Good knowledge of MS Оffice․
• Ability and readiness to do shift work, including night shifts.
• Good communication skills.
• Capacity to work under pressure, multi-tasking skills.
• Enthusiasm to work with the team and in the team.

Պահանջվող թեկնածուի մակարդակը: Կրտսեր